Client Questions

Questions clients bring to us

  • Which modules should go first to show results fastest?
  • How can sites in many countries share a global template yet keep local flexibility?
  • How do we migrate historical data completely and correctly?
  • After go-live, who handles half-yearly releases and day-to-day support?
SAP SuccessFactors

SAP SuccessFactors Implementation

Full-suite implementation experience and an AI-assisted methodology: faster delivery, more complete documentation and a steadier go-live.

Best for: Mid-sized and large enterprises implementing, extending or optimising SAP SuccessFactors

Scope

  • All modules: EC, PM/GM, SM/CDP, COMP, RCM/ONB, LMS, Time, Payroll
  • Global template design and multi-country rollout
  • Data migration, integration and testing
  • Half-yearly release assessment and long-term AMS
  • Hypercare and continuous improvement

Solution highlights

SAP SuccessFactors Implementation・4 items
Consultant-led · AI-assisted · client-approved

Eight-Phase AI-Assisted Methodology

From preparation, current-state diagnosis and blueprint to configuration, data migration, testing, go-live and optimisation, AI helps organise information, check for gaps and produce documents at every phase.

Every change confirmed by a consultant; Go / No-Go decided by the client
Configuration documents and test cases generated automatically
Data inventory, field mapping and mock-load reconciliation
Multi-country rollout

Global Rollout & Privacy Compliance

A global template with country-specific fields, plus country privacy notices, consent and data-protection information deployed in onboarding and recruiting.

Global template with local fields
Country privacy notices and consent management
Data protection impact assessment advice
Delivered with go-live

AI System Training Videos

4K training videos recorded on your actual configuration, with matching Chinese and English user manuals — so training no longer relies on slides alone.

AI voice-over and subtitles in Chinese and English; sensitive data masked
Manual sections mapped to video timestamps
Re-recorded within days when the system changes
Long-term support

AMS Tickets & Knowledge Base

AI summarises each ticket and matches past solutions; a consultant confirms the reply. Every answer becomes a knowledge article, so similar issues are solved faster over time.

Submit via web or desktop with screenshots
AI drafts replies; consultants review before sending
Approved solutions become knowledge automatically
Deliverables

What you receive

Every project leaves outputs you can review and build on — not just a go-live date.

  1. 01Global template and module design documents
  2. 02Integration specifications and test cases
  3. 03Data mapping and mock-load reconciliation reports
  4. 04User manuals and training videos
  5. 05AMS service levels and knowledge base
SAP HR System Implementation

SAP HR System Implementation: From Module Choice to Ongoing Support

SAP offers two routes for HR: SAP SuccessFactors in the cloud, and SAP HCM deployed on premise. Most mid-sized and large enterprises replacing or introducing an HR system choose SuccessFactors as the core, then decide between cloud and hybrid for payroll and time based on local requirements.

Our SAP HR implementation starts with requirements and module planning, and covers global template design, data migration, integration testing, training and post-go-live AMS. A common first phase is Employee Central plus Performance & Goals — a single source of employee data — followed by recruiting, learning, compensation and payroll.

Multinationals also need to handle country-specific fields, languages and privacy rules. We separate global standards from local differences at blueprint stage, so adding a new country only means handling the local part.

ItemSAP SuccessFactorsSAP HCM
DeploymentCloud SaaSOn premise
ReleasesVendor updates twice a yearUpgrades planned by the company
Best forNew implementations, multinationals, employee experience and AIExisting SAP ERP, highly customised payroll
Typical scopeEC + performance + recruiting + learningOrg management + time + payroll, integrable with SF
Delivery Cases

Delivery Cases

Expert Delivery Network delivery records. Client names are withheld under confidentiality agreements.

Core HR + payroll + time

Large contract manufacturing group

Region
Taiwan · Vietnam · Indonesia
Headcount
80,000+ employees
Duration
12 months

ScopeSF Employee Central, SAP HCM payroll, time management

ChallengeRapid headcount growth; manual, duplicated HR work; factory staff movements and attendance hard to keep up with.

Hires, moves, exits and time management online for all staff, including factory workers
Employee self-service reduced HR workload
HR + payroll + finance integration

Listed steel pipe manufacturer

Region
China · Thailand
Headcount
550+ employees
Duration
6 months

ScopeSF Employee Central, SAP HCM org management and payroll, SF–HCM integration

ChallengePaper-based HR processes and clock-in, no system support for payroll, inflexible shift changes.

61 HR, leave and payroll processes moved online
Employee master → time → payroll → ERP posting connected end to end
Global HR platform

Listed life-sciences company

Region
Taiwan · US · Korea · Japan
Headcount
700+ employees
Duration
6 months

ScopeSF Employee Central, Goals & Performance, Learning; integrated with external payroll

ChallengeDifferent approval and performance policies by country; no global HR system.

Policy differences managed by region and subsidiary
Single sign-on and data integration with external payroll
Global HR master data

Renewable energy developer

Region
China · Korea · Japan · Denmark
Headcount
300 employees
Duration
5 months

ScopeSF Employee Central, Recruiting & Onboarding, Goals & Performance, Learning

ChallengeWeak HR systems foundation; existing tools could not support rapid global expansion.

Group-wide information managed in one place, including overseas sites
A master data foundation for future ERP and digital HR
The NexFactors Way

From strategy to sustained operations —
one method for the whole HR transformation

We don’t just install systems. We start from business goals and HR issues, diagnose and design first, deliver with standard methods, and keep improving after go-live — with clear outputs and decision points at every stage.

  1. 01Diagnose

    Diagnose

    Start from business goals and HR pain points; assess policies, processes, systems and data.

    Key outputs
    HR health-check report
    Stakeholder interview insights
    Priority issues and opportunities
  2. 02Design

    Design

    Get policies and processes right, then define the system blueprint, integration architecture and roadmap.

    Key outputs
    Target HR operating model
    System selection and architecture blueprint
    Phased roadmap and budget
  3. 03Deliver

    Deliver

    Build, migrate and test with standard methods and AI-assisted tools; key decisions are confirmed by the client.

    Key outputs
    Configuration and integration
    Data migration and parallel runs
    Training and change communication
  4. 04Run & Evolve

    Run & Evolve

    After go-live: ongoing support, release assessment and optimisation, so the system grows with the business.

    Key outputs
    AMS support and change requests
    Half-yearly release assessment
    KPI tracking and continuous improvement
Let’s Talk

Start with a conversation.
Shape What’s Next.

Tell us about your SAP SuccessFactors, HR system replacement or HRIS AI needs — a consultant will reply within two business days.