Client Questions

Questions clients bring to us

  • HR and IT spend hours answering the same questions?
  • Want AI, but data can’t leave your environment?
  • Training and launch content is too costly to produce?
  • Can consulting knowledge become your own asset?
NexFactors AI Products

NexFactors AI Products

One AI core that understands SAP SuccessFactors and one workbench that connects knowledge, data and actions.

Best for: Organisations that want HR and IT teams to work faster with AI

Scope

  • HR AI core: HR ontology + consulting knowledge + smart reports
  • AI workbench: Q&A, reports, SF operations, tickets
  • AI content: training videos, explainer videos, digital presenters
  • Private deployment in your data centre or private cloud
  • Inherits SF role permissions with full audit trail

Solution highlights

NexFactors AI Products・4 items
Knows · understands data · acts

HR AI Core Engine

An HR ontology unifies SF and other system data into one model; combined with SAP knowledge articles and official implementation guides, it answers only when it has evidence.

Syncs SF standard and custom objects automatically
Answers cite sources and say so when there is no evidence
Field-level sensitivity: chosen fields are never visible to AI
Desktop + web

AI Consultant Workbench

One window for four jobs: ask AI, build reports, operate real SF pages with AI assistance, and handle tickets and the knowledge base.

Connect SF or Excel and get an interactive dashboard from one sentence
AI operates pages; key steps need human confirmation; take over anytime
Passwords and verification codes never pass through AI
Q&A across SF modules

AI Consultant Assistant

Answers configuration and troubleshooting questions across SuccessFactors modules with SAP knowledge-article citations; states clearly when evidence is insufficient, and reads screenshots and long documents.

For consultants and client HR / IT teams
Graded answers: evidenced, partially evidenced, not found
Ask with error screenshots or documents
AI content

AI Explainer Videos & Digital Presenters

Turn proposals and demos into short 4K videos, or use a digital twin of a consultant for openings and multilingual narration.

Chinese, English, Japanese, Korean and more
For proposals, executive briefings and launch campaigns
Real system recordings with animated charts
Deliverables

What you receive

Every project leaves outputs you can review and build on — not just a go-live date.

  1. 01HR AI core and knowledge base
  2. 02AI workbench deployment and permissions
  3. 03Training and explainer videos
  4. 04Private deployment architecture
  5. 05Usage and impact reports
SuccessFactors Integration

Deep Integration with SAP SuccessFactors

Every solution uses SuccessFactors as the master data source: read, write back, same permissions, one-click access — no extra system to maintain.

Real-Time Read

Standard and custom objects — employees, org, positions, performance, goals — read in real time.

Secure Write-Back

AI-generated comments, scores and data fixes are written back through the workflow and verified.

Single Sign-On

Launch from a SuccessFactors home-page tile; no extra password to remember.

Inherited Permissions

SF role-based permissions apply as-is: the same people and fields are visible.

Page Automation

AI checks settings, exports data and runs processes on real SF pages; key steps confirmed by people.

System Integration

Time, payroll, ERP, expense and CRM data analysed together with SF.

The NexFactors Way

From strategy to sustained operations —
one method for the whole HR transformation

We don’t just install systems. We start from business goals and HR issues, diagnose and design first, deliver with standard methods, and keep improving after go-live — with clear outputs and decision points at every stage.

  1. 01Diagnose

    Diagnose

    Start from business goals and HR pain points; assess policies, processes, systems and data.

    Key outputs
    HR health-check report
    Stakeholder interview insights
    Priority issues and opportunities
  2. 02Design

    Design

    Get policies and processes right, then define the system blueprint, integration architecture and roadmap.

    Key outputs
    Target HR operating model
    System selection and architecture blueprint
    Phased roadmap and budget
  3. 03Deliver

    Deliver

    Build, migrate and test with standard methods and AI-assisted tools; key decisions are confirmed by the client.

    Key outputs
    Configuration and integration
    Data migration and parallel runs
    Training and change communication
  4. 04Run & Evolve

    Run & Evolve

    After go-live: ongoing support, release assessment and optimisation, so the system grows with the business.

    Key outputs
    AMS support and change requests
    Half-yearly release assessment
    KPI tracking and continuous improvement
Let’s Talk

Start with a conversation.
Shape What’s Next.

Tell us about your SAP SuccessFactors, HR system replacement or HRIS AI needs — a consultant will reply within two business days.